Our deliveries with Sendle are 100% carbon neutral
We use the delivery service Sendle, which is a 100% carbon-neutral delivery service. To read about how Sendle is carbon-neutral click here.
We ship Worldwide from Australia direct to you.
- All domestic orders are shipped regular or express from Monday to Friday through Sendle or Australia Post for regional Australia and PO Boxes.
Standard $8.95 / Free from $45. Express $11.95.
- All orders are sent tracked – please check your spam folder if you do not receive an order and/ or shipping confirmation. Shipping confirmations have your tracking number and a button “Track” which you can click to follow the journey of your parcel.
- Wholesale orders are either shipped through Australia Post or through Courier.
- All International orders are shipped through a tracked service – PLEASE NOTE DUE TO COVID-19 ALL INTERNATIONAL SERVICES ARE EXPERIENCING SEVERE DELAYS – PLEASE CONTACT US FIRST. Rules are changing daily and may impact your shipment.
- You are responsible for any import charges or other costs that might be charged in your country.
Please see the table below for your estimated shipping timeframe
For approximate delivery times from posting (on top of turnaround time) – Currently at least double the time – Most countries excluding New Zealand are all serviced via Sea Mail (Express might be available pending country of residence).
|Australian Shipping||Country||Delivery Timeframe (Business Days)|
|Zone 1||New South Wales, Australian Capital Territory, Victoria, Tasmania & South Australia, South Eastern Queensland||3 to 5 Days|
|Zone 2||Northern Queensland, Remote Areas of Australia, Northern Territory and Western Australia||5 to 10 Days|
|International Shipping||Country||Delivery Timeframe (Business Days)|
|Zone 1||New Zealand||7 to 10 Days|
|Zone 2-3||China, Hong Kong, Malaysia, Singapore, South Korea||5 to 15 Days|
|Zone 4||USA and Canada||3 to 15 Days|
|Zone 5||United Kingdom, Germany & Spain||3 to 15 Days|
|Zone 6||European Union||2 to 10 Days|
|Zone 7||Israel||2 to 10 Days|
|Zone 8||All other countries||7 to 20 Days|
Addresses are transferred onto parcels as provided. Any non delivery due to wrong addresses are not responsibility of Lusty Reusable Product Solutions.
If there is a particularly strict policy regarding deliveries to the workplace (security/company policy guidelines) please provide a private address instead.